FAQs

Frequently asked questions

Got a question? Email us at info@fitrmedia.com.
What is CRO and why does it matter?

CRO (Conversion Rate Optimization) is the process of improving your website so a higher percentage of visitors take a desired action — like booking a demo, filling out a form, or making a purchase. More conversions mean more revenue from the same traffic, without increasing ad spend.

How is CRO different from website design?

A redesign changes how your site looks. CRO changes how your site performs. CRO focuses on data, user behavior, and testing to ensure every design change actually increases conversions — not just makes the site prettier.

How do you know what to test?

We don’t guess. We run a full audit using analytics, heatmaps, and funnel tracking to find the biggest drop-off points. Then we prioritize tests using an Impact–Confidence–Effort scoring system so you get results fast.

How soon will I see results from CRO?

Most clients see meaningful lifts in conversions within the first 30–60 days. Some of our clients have seen results in just 7 days. But CRO is a compounding process — each winning test stacks on top of the last, leading to exponential growth over time.

What kind of results can I expect?

We’ve helped SaaS companies double their booked demos in as little as 30 days, and we routinely see conversion lifts of 6–200% depending on the starting point and traffic quality.

How is your CRO service different from other agencies?

We specialize in SaaS — we know your sales cycles and decision-makers.

Every test is backed by data, not hunches.

We run the full process: research, design, development, testing, and reporting.

We focus on revenue impact, not vanity metrics.

What’s included in your CRO service?

Conversion audit of your current site.

Hypothesis creation & prioritization.

Test design & development.

A/B, multivariate, and user testing.

Ongoing reporting & insights.

Rolling deployment of winning variations.

What's actually in the Go-To-Market Kit?

A complete launch-ready funnel, delivered in 21 days. That includes: your landing page (designed, written, and built in Webflow), sales-focused conversion copy, your CTA and demo-booking flow, tracking and analytics setup, and the supporting pages.

Everything a SaaS founder needs to actually turn on paid traffic the day we hand it off.

Why 21 days specifically? Why not faster or slower?

21 days is the window where we can go deep on research and messaging, design and build thoughtfully, and ship something that actually converts, without dragging on for months.

Faster than that and the research piece gets compressed to the point where the messaging is generic. Slower and momentum dies and your launch keeps slipping. 21 days is the sweet spot we've landed on after running this process dozens of times.

We haven't officially launched yet. Is it too early for this?

Depends on where you are. If you have a working product, a clear ICP, and at least some customer conversations under your belt, this is the right time. You need a funnel that can actually capture demand when you turn on marketing.

If you're still pre-product, still figuring out who you're for, or still in validation, you're early. We can build you the prettiest funnel in the world, but if the positioning isn't nailed down, it won't convert. I'll tell you honestly on our call whether now is the moment or whether you should wait 30–60 days.

Do you write the copy, or is that on us?

We write it. Sales-focused conversion copywriting is part of the kit, that's one of the biggest things founders underestimate when they try to DIY a launch.

What you give us: customer interviews (or transcripts we can review), your existing marketing materials, your pitch deck if you have one, and access to talk to your early users. What we give back: positioning, messaging, landing page copy, the works.

What happens after the 21 days? Do we have to keep paying you?

No. The Go-To-Market Kit is a one-time engagement. You own the site, the copy, the design, everything. When we hand it off, it's yours.

Most clients do continue with us on a monthly CRO retainer afterward because they want to keep testing and optimizing once they start running traffic. But that's a choice you make after the launch, not a requirement of the engagement.

How does this differ from your ongoing CRO retainer?

GTM Kit is for launch, you don't have a funnel yet, or the one you have isn't working, and you need something built. It's a 21-day sprint, fixed deliverable, one-time fee.

CRO retainer is for after you've got a funnel and traffic, then we test and optimize month over month to compound conversion lift over time. You can start with the GTM Kit to get your launch funnel live, then roll into the CRO retainer to keep compounding. Many clients do exactly that.

What does "unlimited" actually mean?

Unlimited requests, unlimited revisions, one active request at a time. You can queue up as many requests as you want, and we work through them one by one. When one ships, we start the next immediately.

This keeps the work moving fast and prevents the common agency problem where everything sits in "in progress" forever because too much is happening at once. Most clients find the queue moves faster than the way they used to work.

How fast do requests turn around?

Typical turnaround 1–3 business days on average. Complex code or custom interactions may take longer.

Revisions are usually same-day or next-day depending on the scope of the change.

How do revisions work? Is there a cap?

No cap. Revise as many times as you want until you're happy.

The only thing we ask is that revisions come in one batch per round rather than drip-fed. That's not a rule, it's just what makes the whole thing move faster. One clear set of feedback per round and we can typically turn it in under 24 hours.

How is it priced?

It's a flat monthly retainer, no per-page fees, no hourly billing, no surprise invoices.

Can you migrate us from WordPress, Framer, or another CMS to Webflow?

Yes. Migrations are one of the things we do most often. We've moved sites from WordPress, Framer, Squarespace, Wix, and custom builds into Webflow without losing SEO, without breaking existing URLs, and without downtime.

Typical migration of a small marketing site is 2–3 weeks. Larger sites with lots of CMS content or custom functionality can take 4–6+ weeks. We set up redirects, preserve your content structure, and handle the technical piece so your team doesn't have to.

What if we need something outside of Webflow, like custom code, integrations, backend?

Webflow handles more than most people realize. Things like custom code embeds, API integrations, Memberstack and Outseta for memberships, Make and Zapier for automations, HubSpot and Salesforce CRM connections. 95% of what SaaS teams need, we can do inside Webflow.

If you need something truly custom, a full web app, complex database logic, that's outside our scope. But for marketing sites, product pages, and lead-gen funnels, Webflow can do more than you think.

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